The Embroidery Shop
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We can customize special orders and work with you on special pricing for large orders. Just give us a call - 706-864-4908FAQ
If we would like to purchase a large quantity of items for our Sorority, will you work with us on special discounts? TOP
Yes, please send us an email to firstname.lastname@example.org and/or call us directly and we would be happy to work directly with you. Our phone number is 706.864.4908.
Return and Cancellation Policy TOP
We do not offer full refunds on any item.
If you would like to cancel your order you must do so within 24 hours with no penalty. If you have a customized order and you cancel it after the 24 hours you will be charged a 25% restocking fee.
What if I order the wrong size? TOP
How long will my order take to ship? TOP
Rush Production Time - We have added a rush production time to select items on the website. These items can have the production time rushed for an additional fee. Please note, the production time does not include shipping time. We still need to ship the item(s) to you so keep that in mind when ordering.
Production time is an actual business day (Monday - Friday). This excludes Holidays and all weekends. Any order placed after 11am CST will count towards the following or next business day.
Most orders are shipped complete so if you need an item rushed, please make sure that item is on an order by itself or only with other rushed items. If there is an item on the order that cannot be rushed, your order may be held until all items are ready to ship.
As a side note, if you add additional embroidery to any custom fabric shirt, that shirt can no longer be rushed.
Can I customize my order or add embroidery to an item? TOP
As a side note, if you are rushing an order and you add special embroidery to a custom fabric shirt, that shirt can no longer be rushed. It will take the normal turnaround time to process the order.
Can I buy fabric by the yard? TOP
Brands and Sizing TOP
Sizing for Comfort Colors:
Sizing for American Apparel:
XXS XS S M L XL XXL
Front Body Length
available in all sizes.
Sizing for Quarter Zips:
If you want to choose the thread color that goes on your shirts you are more than welcome to. However, if you do not specify which thread color you want it is left to us to decide what looks the best with your shirt color and backing color that you ordered, along with the fabric.
Contact Informatoin TOP
The Embroidery Shop
170 Hamp Mill Road
Dahlonega, GA 30533
Hours - M-F 9am - 5pm Eastern
Swatches of Shirt Colors TOP
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